FAXAGE Review FAXAGE Hot

User rating
 
9.8 (1249)
Ratings (the higher the better)
Reliability*  
How many times has the service failed? If never, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
How helpful and efficient was Customer Support? If you have never used customer support, please choose No Rating.
Satisfaction*  
How satisfied are you with this service? If you are completely satisfied, If you have never had a problem, please rate a 10.
Comments*
1251 results - showing 1181 - 1200 « 1 ... 57 58 59 60 61 62 63 »
Ordering 
 
Overall rating 
 
9.7
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Arun Pillai    November 29, 2011

Can't get better

I am 100% satisfied with this service. I do not need a FAX machine, and I can send FAXes anywhere from my Outlook, all I need is just pay for the outgoing FAX.

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10
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Overall rating 
 
7.1
Reliability 
 
5.5
Features 
 
5.5
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
4.5
Reviewed by Tony Wardell    November 22, 2011

Great follow up

I have only used the service once so far, so I canot give a recommendation on all the features yet.
But I can say I was trying to fax my first document which was very important and had an error come up. I was contacted by customer service late at night by email and my problem was fully taken care of...great customer service.

thanks again.

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10
Report this review
Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
10.0
Reviewed by Trevor White    November 16, 2011

Faxage service

Does just what I need, with several ways to get faxes, and good value. Support was helpful when needed.

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Muhammad Abdur-Rahman    November 10, 2011

Excellent

I absolutely LOVE IT !

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10
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Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
9.5
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Joe    November 03, 2011

Love it so far. Way better than the 'big guys'.

Exactly what I was looking for and easy to use. Would give all 10's if we could log in with ID and Pwd only. Don't see any reason for some random 'Company' number as part of log in - that's just one more log in item I will never remember.

No rating on support since I havent needed it.

Owner's reply

Hi Joe,

It is possible to change the company number on the log in to something you can remember. Just log in, then go to 'Admin' and choose 'Set Login Company' under 'Company Settings'. Hope that helps!

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by David Longo    October 28, 2011

Quite Pleased

I switched to Faxage from a more expensive service and am very pleased with the results. I highly recommend it.

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20
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by JOHN HIGGINS    October 26, 2011

Fine Service

I just started, and was pleasantly surprised to get personal email service the same night I asked a question (apparently I needed to include my company number in the log-in process). I've tried a test fax, and it came though immediately as an email to me. So far, couldn't ask for more.

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20
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Josh    October 26, 2011

Great Service

I did extensive research on eFaxing and Faxage was not only the cheapest but they really know there stuff. I have spoken to customer service many times and the first person to answer was able to answer all my questions without seeking a supervisor. What a rare treat. They don't have the best eye candy on the website but they focus their resources where it counts, on a robust, reliable product. I was concerned about any downtime during the transition but it was seamless. We do a lot of faxing and minimal downtime is critical. I do not regret moving to Faxage in any way. Great product. I wish more companies did one thing and did it well.

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20
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Albert Joseph Entertainment    October 25, 2011

Awesome Job

Awesome job. Every time!

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10
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Overall rating 
 
9.1
Reliability 
 
9.0
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
8.5
Satisfaction 
 
9.0
Reviewed by Dee surati    October 19, 2011

Affordable Price

I just signed up Faxage.com and i can use rightway easy to use features no need to learn send and recive fax great affordable plan any one can fit in, and lower price then competetor.

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11
Report this review
Overall rating 
 
9.9
Reliability 
 
9.5
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Sharon    October 17, 2011

Service

Faxage has great service. I sent an email to customer service about questions I had before I decided to buy their service, and I received a response the same day. Customer Service answers the questions I had so that I could make my decision. After I saw the response time I got back from Customer Service, I made my choice to use Faxage. In addition, they are affordable and easy to use. I look forward to a long relationship with Faxage. Sharon, Owner of Gyfts 4 You, LLC.

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22
Report this review
Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Buddy W. McGuire    October 17, 2011

Excellfent Service

Iam very please with the excellent service I have received from your company. I am very
satisfacied with with the information and feedback your provide. I am looking forward
to a long and satisfying relationship with your company. Keep up the good work.
B.W. McGuire

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21
Report this review
Overall rating 
 
9.0
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
8.5
Customer Support 
 
8.5
Satisfaction 
 
9.0
Reviewed by Terry Wooldridge    October 16, 2011

SO Far - Excellent

Installation was simple. Based on my limited usage so far, this appears to be a cost effective service.

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21
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Overall rating 
 
9.5
Reliability 
 
9.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Tanya    October 13, 2011

Easy!

So far so great! I just started using faxage but so far I love it. Easy to use and quick. Thanks for the great service!

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21
Report this review
Overall rating 
 
9.5
Reliability 
 
10.0
Features 
 
8.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Bruce    October 09, 2011

Best service

Easy and quick. Never a problem. I would like to see more options for customizing cover sheets, but overall an excellent service.

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21
Report this review
Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by K Kostiuk    October 05, 2011

Quick to sign up, worked right away

I needed to receive a fax immediately and didn't have access to a fax machine. I signed up quickly and was ready to receive my fax right away. I really appreciated the ease of this. My only complaint (which is directed at all efax services in general) was that there was no option to pay a one-time fee to receive a fax. I don't really need a monthly contract, and I would have much appreciated just signed up and paying a one-time fee to receive the fax.

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12
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Overall rating 
 
9.6
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Franklin Walter    October 04, 2011

Great Product & Great Support

Having been using FAXAGE for 5 months now and it has been great. We are able to send and receive faxes simultaneously unlike the old fax model which would tie up the line if you wanted to send or receive. Their service is awesome. We were having problems with faxes not being successfully sent to one of our customers and FAXAGE changed some baud/timing settings and now faxes do not have to be resent. Would recommend them in a heart beat. We use the Toll-Free business package, ported our number of successfully, and everything has been smooth sailing.

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11
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Ron K.    September 28, 2011

Faxage is Great

I've dropped my 2nd phone line and enrolled in Faxage saving me hundreds of dollars a year. I researched Efax products and they were the least expensive. I've had Faxage for 3 years with no problems. Very easy to use product.

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21
Report this review
Overall rating 
 
9.7
Reliability 
 
9.5
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by Brady Buchanan    September 03, 2011

THE FINANCIALLY ASTUTE WAY TO FAX

My "in house" fax gave out 9 mos. ago so I went to an email fax co. Their rates were quite high so I then went to another efax company that worked fine,but all of a sudden could not accomodate attachments.
This carrier has a very easy to use program that I understood ALMOST immediately. The price is right and ease of use the best.

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