FAXAGE Review FAXAGE Hot

User rating
 
9.8 (606)
Ratings (the higher the better)
Reliability*  
How many times has the service failed? If never, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
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Satisfaction*  
How satisfied are you with this service? If you are completely satisfied, If you have never had a problem, please rate a 10.
Comments*
608 results - showing 1 - 20 « 1 2 3 4 5 6 ... 7 31 »
Ordering 
 
Overall rating 
 
9.6
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.0
Reviewed by Michael Conner    February 12, 2019

Customer Support for API and general use

Customer call in support was excellent. My developers found the APA easy to use. When we got stuck, customer support was very responsive

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Debbie Martinez    February 05, 2019

Great fax service!

FAXAGE is a super easy, fast, and convenient way to send & receive fax documents. I don't need to have a separate phone line which can be expensive especially when I have no other use for a landline. All faxes go straight into my email, which makes life very easy. It is also the most affordable fax service I could find--well worth it!

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Kathleen Marstellar    February 01, 2019

GREAT SERVICE

This service has saved our company money wasted on printing and faxing clinical records that just ended up in the shred box after use. Now we can send the faxes without printing and wasting paper and time.

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30
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Courtney Smith    January 31, 2019

Great!

I have not used Faxage for a long time, but I haven't had any problems yet. It was the most affordable online fax that I found and they allowed me to sign a BAA and have many ways to improve security for HIPAA compliance.

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20
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Ashley McGee    January 28, 2019

Good service

So far so good, very reliable.

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10
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Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.5
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Janette    January 25, 2019

Fast and Easy Setup!

I came to FAXAGE from a competitor that I had been with for over 7 years. I guess I just became a number as connecting with customer service with the competitor service representatives became harder and harder. With today's technology it shouldn't have been a big deal. I looked up FAXAGE and was immediately impressed with the customer representative contacts addressing my transfer to them. It was FAST and so simple, I literally said WOW, this is great!!! I would recommend FAXAGE over my previous fax line provider every day of the week.

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Ken Lindberg    January 24, 2019

Just as easy as eFAX and a whole lot cheaper!

When my Mom passed my 85-year old father wondered how he'd get my daily joke that I used to email to her and she would print it for Dad to read. He still has a fax machine so I told him I'd fax him a joke every day. Then he calls me after receipt so I know he's up and out of bed since I live 1,000 miles away. the system works great because when I am on the road, FAXAGE gets the message to him quickly and easily. His number is saved in the phone book feature which makes this a simple task. Thanks so much!

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Monte Mace    January 23, 2019

Faxing has never been easier

I often need to send large medical files. With my old fax machine, I might have to divide the pages into four groups or more. Or I send medical records requests to a half dozen doctors & hospitals. More time. But Faxage has streamlined all this. I don't need to print out files; I can simply "fax" them digitally. I get a message saying fax is complete. Plus I have a record of faxes sent

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10
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Overall rating 
 
9.1
Reliability 
 
9.0
Features 
 
9.5
Ease of Use 
 
8.5
Customer Support 
 
N/A
Satisfaction 
 
9.5
Reviewed by Cecilia    January 21, 2019

Faxage review

I have been using Faxage for a few weeks and am very happy with the service. I have so much peace of mind knowing how much less paper I am using. I particularly like how easy it is to resend faxes. The only downside of the service is that the contact list isn't as user-friendly as I would like. I would love to be able to add new contacts to the list via the manual entry screen rather than having to go to the separate list section to add the contact. Thank you for a great product.

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10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Tim Fallon    January 14, 2019

review

Fast and easy to use! Great price too!

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10
Report this review
Overall rating 
 
9.1
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
5.5
Satisfaction 
 
10.0
Reviewed by Leixe    January 11, 2019

My FaxAge Review

GREAT SERVICE,

Very easy to use, convenient on-the-go faxing without the hassles pf a fax machine, paper, toner/ink and all that. Use it at work, home, in the car. It's just so simple to use.

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00
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Jaime Jorgenson    January 10, 2019

Awesome service

I was a little bit in shock when we had a new client come on who doesn't have email! He wanted everything faxed. I went to our local FeEx store & paid $4 for 2 pages. That's a whole months service with FAXAGE. It was easy to use and I received confirmation that my faxes were sent successfully from my computer. Thanks!

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00
Report this review
Overall rating 
 
8.8
Reliability 
 
9.0
Features 
 
9.0
Ease of Use 
 
8.5
Customer Support 
 
8.5
Satisfaction 
 
9.0
Reviewed by Colleen    December 31, 2018

Great service

Easy to use service. I’m able to fax from my mobile devuce save paper, and save space. This is so much better and cheaper than having a fax machine in my small office.

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10
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Overall rating 
 
9.6
Reliability 
 
9.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
9.0
Satisfaction 
 
10.0
Reviewed by Lynn    December 31, 2018

So Far, Very Good

I've only recently signed up for the service. Setup was very easy, and sending was surprisingly simple. My rating is a bit lower than maximum because I have had no feedback yet on reliability of faxing (I have sent 3 faxes and can only assume they have all been received - I've had feedback on only one), and I have yet to use customer support (but I rated that a "9" because I believe that the system is so easy to use that whenever customer service is needed, it's got to be easy to access also). Overall I'm fully satisified with the quality of the service and the surprisingly low cost.

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10
Report this review
Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
9.5
Satisfaction 
 
10.0
Reviewed by Dean Berry    December 31, 2018

THE BEST FAX SERVICE I'VE EVER USED. HANDS DOWN.

MUCHO KUDOS TO YOU. THANKS FOR HELPING ME RUN MY BUSINESS.

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10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Pam Grover    December 29, 2018

Smooth Transition

I transferred my fax from another efax to faxage and so far the transition has been seamless.

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10
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Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Jessica    December 28, 2018

No issues.

Easy to set up and use. I wish I could see a preview of the files on the home page rather than having to click to open each one but all in all I'm really happy with the service for the price point, can't beat it! Can't find a better price on a HIPAA compliant fax, very thankful small business owner!

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10
Report this review
Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
9.5
Reviewed by Derrick Martin    December 28, 2018

Excellent for Private Practice HIPAA

I used Faxage for over six months and then got stupid and cancelled the plan thinking it would just be easier to use an in-office fax. I am back with Faxage! The service is easy and simple. The interface is a little dated but come on, we are sending faxes how stylish does it really need to be? Faxage is HIPAA compliant which is fantastic, I use online EHR so the faxes come in .pdf form and simply upload to my client's EHR. The added encryption feature through Faxage is a fantastic addition. For me as a clinician operating out of a satellite office, this is the perfect choice. I have the professional 300 plan with a toll free number. It's great!

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Danielle Storm    December 26, 2018

Very Happy

I just started using this for myself. The staff was very helpful with my startup questions and nice to talk to. I have used it in the past under my previous employer and always found it very easy to use. Very happy with this program so far.

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10
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608 results - showing 1 - 20 « 1 2 3 4 5 6 ... 7 31 »
 

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