FAXAGE Review FAXAGE Hot

User rating
 
9.8 (1249)
Ratings (the higher the better)
Reliability*  
How many times has the service failed? If never, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
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Satisfaction*  
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1251 results - showing 1161 - 1180 « 1 ... 56 57 58 59 60 61 ... 62 63 »
Ordering 
 
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Izudin    March 26, 2012

Great Service!

Wow, this is by far the best Internet Faxing service, period. The customer service is awesome and quick to respond. I had internet fax service up and running in no time. I also needed to add a second virtual number to my account which has to be added by support group. They again responded quickly and my new virtual number was added instantaneously.
Service is full of features and best of all they are easy to use. Integration with MS Outlook was a breeze to setup, very clear instructions.
Faxes are processed quickly and on time.
Overall I am very satisfied with the service and would definitely recommend to anyone out there.

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Overall rating 
 
9.2
Reliability 
 
10.0
Features 
 
8.0
Ease of Use 
 
8.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Darill Fowler    March 22, 2012

Awesome Service!

It works every time I needed it to! That is impressive! I had join another fax service that didn't do well and was very angry with their sorry services! They said I had to wait couple more hours before it could be activated, I didn't have the time to wait! So I ended the services with them and joined FAXAGE.COM and it was the best thing I ever done! Cause as soon as I joined faxage.com I was able to send a fax off right away! NOW THAT'S WHAT I CALL GREAT SERVICES!

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Overall rating 
 
9.8
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Daniel    March 06, 2012

Very good service!

First I was impressed by the multiple features of the system: user account management (not limited to 5 accounts), document management, including archiving and transmission details, formatting and security. Second, I had a formatting issue with a PDF file and I was astonished by FAXAGE short response time to resolve the problem and to provide technical details. Last, I appreciated the quality of the transmission itself: short waiting time in the faxes queue, fast transmission, no busy tone for receiving, and a good file resolution. For these reasons, I recommend to try FAXAGE to be your Internet Fax solution.

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10
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Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
9.5
Satisfaction 
 
10.0
Reviewed by Anna    February 27, 2012

Above the rest

I have had so much trouble with my current fax co which I have only been using for 2 months. Prior to that, it was even worse. I was beginning to think I had no choice but to put up with slow service and most faxes failing, only to have to send over and over again. I found your company and after only 1 week there is an enormous difference. If you can keep this up for another week or two I will be completely sold and will tell everyone about you.

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30
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Chris Dreitzler    February 19, 2012

PERFECT FOR MY VIRTUAL OFFICE

I have been a happy Faxage customer for over three years. Faxage allows me to communicate sales and marketing information to my National client list in a short period of time with a few simple clicks. I regularly send out thousands of faxes at a time and am still able to receive faxes while outgoing faxes are beeing sent. My employees and I can send and receive faxes from any computer, anytime, anywhere. The price is right. Customer service is prompt and professional. I can't imagine ever having another plain paper fax machine again. This is the future and Faxage is on the cutting edge.
CD

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20
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Jacob Pena    February 10, 2012

Happy

Great solution instead of needing a working fax machine at home. My all-in-one printer went out and I really need an incoming fax. I didn't need to print the fax, just forward it. I bought this service and in less than five minutes I had my first fax, already in a pdf the way I needed it and it came to my smartphone! I threw away my all-in-one and bought a twenty dollar printer.

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10
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Overall rating 
 
9.7
Reliability 
 
9.5
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by John Allen    February 08, 2012

Worked like a Charm!

Although I just got started a couple days again, everything has worked flawlessly.

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00
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Overall rating 
 
8.5
Reliability 
 
8.0
Features 
 
8.0
Ease of Use 
 
8.0
Customer Support 
 
10.0
Satisfaction 
 
8.5
Reviewed by Will    January 28, 2012

Good support

Support emails related to API issues were answered immediately with thorough, relevant answers.

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Patricia Reilly    January 05, 2012

GREAT for travel!!

We travel often and never to the same place twice. This gives us a reliable, confidential manner to have important information sent to us by health care providers who by will not provide information by phone or email.

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10
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Overall rating 
 
9.5
Reliability 
 
10.0
Features 
 
8.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Gautam    January 03, 2012

happy with Faxage service

I use fax "ON NEED" basis & like the service provided by Fax age.
it would be better if they could improve the scanned image quality more (it is good now but could be better).
Price is good too & so is the speed. Worth trying their service.
I would definitely recommend it to others also.

Owner's reply

Hi,

It is possible to increase the resolution on your outgoing faxes. Check 'Admin' -> 'Outgoing Fax Settings' -> 'Resolution and Retries'. Incoming, of course, is controlled by the sender, not the receiver ... Hope that helps!

Thanks.

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20
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Overall rating 
 
9.4
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
7.0
Satisfaction 
 
10.0
Reviewed by Alejandro    January 01, 2012

Excellent

Excellent fax service, I think this business model is a winner. I also have another service but I will soon be cancelling to get another FAXAGE number. Now, if you only had 405 area code it would be just perfect... Thank you.

Owner's reply

FYI - We expanded our local coverage at the beginning of February, 2012 and do offer 405 area code now. Thanks!

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00
Report this review
Overall rating 
 
9.3
Reliability 
 
10.0
Features 
 
8.0
Ease of Use 
 
9.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by robin    December 27, 2011

Just right!!

About time that a service is available to consumers who fax (in/out) only when they least expect it!! I am so happy that it comes into my email so I am able to quickly organize the document into my online repository! Thank You!

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20
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Overall rating 
 
9.5
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
9.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Nadine Whitfield    December 24, 2011

Faxage saved my bacon today

I used Faxage to receive an important fax from the IRS the other day. After trying 2 other online fax services that could not transmit the document, I found Faxage's website refreshingly clean, simple and easy to use - no tutorials or extra software needed! They processed my incoming fax efficiently and gave an unambiguous alert message when it arrived. Their site provided a good amount of detail about the transmission, and this helped assure me that things were working correctly. I also liked the reporting and security features available via the site. Thus far, Faxage has impressed me as a solid value on all fronts.

Nadine Whitfield
Ciphentech




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10
Report this review
Overall rating 
 
9.3
Reliability 
 
9.0
Features 
 
9.0
Ease of Use 
 
8.5
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Norman    December 20, 2011

I felt wecome

It is a pleasure doing business with Faxage. I made a mistake when setting up my account. One phone call, expert and promopt advie and all was fixed.

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20
Report this review
Overall rating 
 
9.7
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
9.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Mark Magill    December 08, 2011

Good Value, Good Support

Excellent price for the service, I compared dozens of others before settling on this one. Used to use a free service that has since started charging. I had some questions about this service, so emailed support, and got the usual "We'll respond in 1 business day" that you usually get from people. Got their response to my question THREE MINUTES LATER.

We've only used it a couple times so far, but so far, so good. Couldn't find any other service that offered as much for the price.

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20
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Overall rating 
 
9.8
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Maurice Horn    December 08, 2011

President

We just signed up but so far we think it is great. We were able to let go one phone line which will be a good savings.

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10
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Overall rating 
 
8.6
Reliability 
 
10.0
Features 
 
7.0
Ease of Use 
 
8.0
Customer Support 
 
8.0
Satisfaction 
 
10.0
Reviewed by Denis Morrison    December 04, 2011

So far... So good!

Have used it twice and so far it has worked well. The price seems reasonable and I will continue with the product for now.
Thanks

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by James Rose    December 03, 2011

Very Good Fax Service

I have only had the service for a week my it's priced right, simple to use and meets my needs. I used another fax service for a year that charged $10 a month for unlimited inbound and outbound faxes. Since I'm a lite user, it was too expensive for my needs. However, when I need to send a fax I need it to work because it's important. I am looking forward to a long lasting relationship with Faxage. Keep up the good work and maintain the reasonable prices!

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Overall rating 
 
9.6
Reliability 
 
10.0
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by Larry Smith    December 02, 2011

Works very well

I rarely send faxes. Because of this I cannot give a proper, effective grade yet. However, so far, It's great. Since analog machine konked and hi-speed connection would not function well with a new analog fax, I researched diligently the efax offerings. Price and ease of use, not wanting to fry my brain on another computer learning curve, were excellent with Faxage. Snappy, simple functionality makes a difference. Customer service does not patronize or rush off the phone. Rather they were attentive and concerned. Supplied excellent pre-sales advice and information. Other fax services offer more bells and whistles along with higher prices. I know my ratings may appear presumptuous, but for what I need in a fax service, this is it.

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