FAXAGE Review FAXAGE Hot

User rating
 
9.8 (1271)
Ratings (the higher the better)
Reliability*  
How many times has the service failed? If never, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
How helpful and efficient was Customer Support? If you have never used customer support, please choose No Rating.
Satisfaction*  
How satisfied are you with this service? If you are completely satisfied, If you have never had a problem, please rate a 10.
Comments*
1273 results - showing 1221 - 1240 « 1 ... 58 59 60 61 62 63 64 »
Ordering 
 
Overall rating 
 
9.7
Reliability 
 
9.5
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by Brady Buchanan    September 03, 2011

THE FINANCIALLY ASTUTE WAY TO FAX

My "in house" fax gave out 9 mos. ago so I went to an email fax co. Their rates were quite high so I then went to another efax company that worked fine,but all of a sudden could not accomodate attachments.
This carrier has a very easy to use program that I understood ALMOST immediately. The price is right and ease of use the best.

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21
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Overall rating 
 
9.8
Reliability 
 
9.5
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
9.5
Reviewed by Ronald Barboza    August 15, 2011

Great Product

This is the first time I have used it and everything went according to plan,sending and receiving. It was easy to use and very simple, I like simple,I haven't had any need for support all went well. I had another fax service and the renewal fee went from $30.00 dollars a year to $90.00 per year. I looked and tried several fax company's but this was the best priced and easiest to use. Keep those prices down and you will have a long lasting customer.

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21
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Louis-Philippe Couture    August 12, 2011

Awesome product

Very good product with awesome value, best on the internet ! Works just as advertised, without any hickups ! I highly recommend it.

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31
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by jay nuszer    August 12, 2011

couldn't be happier....

since i don't have a land line, i hated going to other people's businesses to use a fax very sporadically. since i work at home and needed to fax this week, i quickly researched the internet for fax services and discovered faxage. loved the price, ease of use, and over satisfaction of service for the short time i have used it so far.

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31
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Overall rating 
 
9.5
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by Malcolm Carter    August 11, 2011

Works as promised

Having implemented the provided API for integration with our legacy system. The product just works..

Nothing else to add.

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12
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by nick spagnola    June 25, 2011

excellent program, get rid of your LANDLINE

i rated everything as a 10.
reason is that I took about 3 weeks to explore services. I sent about 6 emails to suport, with different questions.
within ONE day, every time, I got back CLEAR answers.

I am in process of moving. I would like to get rid of my landline. the last problem was how to get faxes (I do a slight amount of business work from home)

with Faxage, it is now possible, for a modest fee (MUCH less than the landline fee), to still receive and send faxes, AND to do it securely through upload/download through the web site

I have set up multiple users, and can also use this for my kids (young adults ) who are in college, i can add them as users, and if I have financial documents they need to review, etc, I can fax to them, through the web site, etc.

I will keep testing, but this program, and its support, is GREAT
nick

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51
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by David    June 25, 2011

Couldn't be happier

We used a compeitor for about a year. They were OK, but support was non existant and reliability suffered more and more each month.

We switched to Faxage and couldn't possibly be happier.

Their customer support is top notch - they apologized to me the other day for taking 90 minutes to reply to a non-urgent email.

Their pricing is excellent for our needs (we are 100% send only) - I believe it to be the cheapest around.

Overall it was an excellent move and I wish we'd been using Faxage from the beginning.

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11
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Ron    June 25, 2011

Very Easy to Set UP

I rarely fax anymore. Most of my docs are scanned PDF and emailed. With the occasional incoming fax I need a inexpensive service. Set up was very simple and straight forward. My first sent/recieve fax was also very simple. I believe this service is cost effective and just what I was looking for.

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11
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Logan    June 25, 2011

Best Customer Service + Ease of Use + Reliability

Faxage.com is the BEST service you could get for internet faxing. Their ease of use is unbelievable. If you want to incorporate the fax feature in your own site, they even give you full API documentation! Customer Service is by far the BEST! And I mean what I say. I sent out a question and not even 30 mins. later I received a full response! Their customer support definately goes the extra mile to help! I have reviewed other services and faxage.com blows all of their competition out of the water! Faxage gives you more bang for your buck.....and then some! What more can you ask for?

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11
Report this review
Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Brandon Clayton    June 25, 2011

Faxage.com

I have been using Faxage.com for a short time. I have had no problems with customer service. they are fast and responsive to every question that I have had. the service is easy to use and very flexible. With the cost of ownership verses using this online site, there is no comparison. I would definitely recommend Faxage.com to anyone. Great price, great service, and great product in my opinion.

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20
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Overall rating 
 
9.2
Reliability 
 
9.0
Features 
 
8.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.0
Reviewed by Steven    June 25, 2011

Great Company and great price

I have really enjoyed using faxage. I have been with them for a little over a year. I do very little faxing to or from but when I someone needs to fax to me I always get my fax.

The price is right for me also, it is very low.

Not sure how well they work for high volume stuff but they have been great for our small office.

Hope this helps!

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21
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Dee Richards    June 25, 2011

Faxage Review

I don't fax a lot, so I wanted a service that didn’t charge a high monthly fee. Faxage was the answer, and, I found good reviews about them when doing some on-line research. After using it for a year now, it is clear to me that it would be an excellent choice if one faxed a lot! It is easy to understand and use; I can’t think of any function that it is lacking.

On-line faxing is SO incredibly convenient, hassle free, and private. And, what you receive via your email and print, looks so much better than what comes out of a fax machine.

I especially like that you can get your faxes from anywhere there is access to a computer. If you were traveling and got a fax via Faxage from someone who needed an answer, you could completely handle it from your computer—no need to even print anything unless it needed signed, and PDF offers a way to affix your signature.

Almost everyone has a scanner, making it a piece of cake if you receive a document via Faxage that needs signed, notarized, and returned—just print the document, sign/have notarized, scan it back to your computer, fax to person who needs it. You will have a copy of the fax on your computer as well as Faxage if you wish. I love having a copy of everything on my computer for safe keeping (and I have an excellent on-line back-up service).

I have only had to call Faxage a couple times, and that was in the beginning when I had a couple questions about some functions. Anyway, I got SOMEONE I COULD UNDERSTAND, and was courteous and knowledgeable.

Dee Richards

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20
Report this review
Overall rating 
 
9.4
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
8.0
Reviewed by Al Merryman    June 25, 2011

very lite user

The only reason I rate satisfaction at a 8 is because you don't have a cost effective plan for a VERY LITE user. I need a fax line periodically and would be willing to pay more for a "per minute" rate versus a flat monthly fee. I don't always use it every month. It sometimes would be cheaper fr me to cancel uyour service and resign up when I have a fax requirement. Can't you come up with a per minute rate for very lw users such as myself?

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20
Report this review
Overall rating 
 
9.6
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
9.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Chris Cochran    June 25, 2011

Reliable - Affordable - Complete

I got lucky. I found Faxage before committing to those other internet fax providers. Faxage is more price competetive and has all of the features I need. I've never lost a fax so I can't say that I've contacted support for more than requesting their API samples and documentation.

I have been a loyal Faxage customer for years and I'm hoping to convert another company soon.

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30
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Joseph Johnson    June 25, 2011

I love Faxage...and no land-line required!

I don't send or receive FAX's that often, but when I do I'm extremely pleased with being able to do it using my PC. With my old phone based FAX, and a single residential line, I needed to be present when receiving a FAX, in order to press the FAX button on my HP AOI printer. I can now read my FAX's from my email at my leisure, and without being present to accept them. Best of all, I was able to cancel my long distance service on my land-line, since our long distance needs are now met with our cell phones. Faxage is a PLUS-PLUS for our family. Thanks

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Tibi    June 25, 2011

Very Good - Convenient !

This is my first time using the online fax services so I can't compare with another company. Faxage is great, easy and reliable. I didn't need to have customer support so far... and that is great.
I recommended this service to some friends.

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10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Great Service    June 25, 2011

Rita

I have never had any trouble with this service! You get a local phone number, you can send and receive via e-mail and if there's a problem with sending, you get a notice instantly.

Add to it the fact that it costs less than $4/month and you have something completely unbeatable.

I will never buy a fax machine again! (Let alone a phone line for it!)

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10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Steve Kahle    June 25, 2011

Perfect!

I did a lot of research on fax services before choosing Faxage. I'm extremely happy with my choice. The service has been easy to use, 100% reliable and very economically priced. Highly recommended!

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10
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Great Valley Technologies    June 25, 2011

So glad we found Faxage

Our company writes medical software and we needed a way to seamlessly fax over the internet from our product. Faxage has turned out to be the perfect solution, allowing us to do everything required from within our code. The technical support staff was outstanding in helping us overcome the initial hurdles and detailed, accurate documentation was provided. We really appreciate Faxage's flexibility and reliability.

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10
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