FAXAGE Review FAXAGE Hot

User rating
 
9.7 (1128)
Ratings (the higher the better)
Reliability*  
How many times has the service failed? If never, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
How helpful and efficient was Customer Support? If you have never used customer support, please choose No Rating.
Satisfaction*  
How satisfied are you with this service? If you are completely satisfied, If you have never had a problem, please rate a 10.
Comments*
1130 results - showing 101 - 120 « 1 ... 3 4 5 6 7 8 ... 9 57 »
Ordering 
 
Overall rating 
 
9.6
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
9.0
Customer Support 
 
10.0
Satisfaction 
 
9.0
Reviewed by Rahul Gor    April 30, 2021

Excellent service. Some minor bugs. Recommended

New customer transferred from SFAX.
Let's start with the great features:
1. Excellent customer service via email. They helped me with the porting and transition.
2. Cost effected HIPPA compliant with BAA signed for 8 bucks average a month 300 pages (will probably upgrade and move over other lines eventually)
3. Android, IOS, Web interface Mobile friendly (fingerprint locked), Even a printer driver!
4. TLS to TLS, great guide on how to be compliant, PGP, or portal based.
5. EXCELLENT user controls, permissions, well laid out and features explained.
6. Great auditing and reporting tools


Now the bugs/minor annoyances
1. We use a password manager and long randomized password, the "company field" always gets in the way. Would prefer if the user id, then password and then maybe the company field were rearranged so it doesn't get in the way (better yet eliminate the field if it's not needed)
2. Trying to figure out how to sign and send a document with the pdf annotation do we sign download and fwd the document or is there a way to sign and send in the mobile app?
3. Replying to a fax with a signed document means you have to forward it to the same number really tough to do when you are mobile no way to copy the number and send it.
4. The apps don't refresh easily seems to be a lag not sure what is causing it.
5. No preview of the fax in the portal you have to click and view/download.

Features requested
Automatically upload all incoming/outgoing faxes to a cloud service (may be possible but I can't find it)

Batch management limited to deleting, would like to be able to download multiple faxes or download a folder to our system


Bottom line:
I've used Vonage, SFAX, and FAXAGE and other services (including efax)
They keep it clean, simple, and efficient.
I strongly recommend FAXAGE. Not sure if you can beat them with their current feature set.
I'm telling all my fellow physicians to get it. It is a GREAT tool for new residents who may need to send faxes that are HIPAA compliant.

Was this review helpful to you? 
10
Report this review
Overall rating 
 
9.1
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
5.5
Satisfaction 
 
10.0
Reviewed by Candita Hinds    April 30, 2021

Superb!

I’m new to this and was super surprised by the easy, reliable and convenient service it provides. I liked that I had the ability to choose my own fax number. And I love that it 3 simple steps. Put the number in, upload your documents and press send! As simple as the definition.

Was this review helpful to you? 
10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Marcille Cannaday    April 29, 2021

It really works!

I was worried about using since I'm not mobile device friendly after actually using the service I'm excited that I gave it a try. The fax was sent to where I sent it and it really works without having to leave he I was able to send information at the last minute.

Was this review helpful to you? 
10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Joanne Jean    April 28, 2021

Great, Reliable Service

The service is easy to use and extremely affordable. I switched over to Faxage from another service who essentially had their sales team harass me into considering upgrading my service to a "HIPPA Compliant" service in lieu of "flagging my account" or "reporting me". With Faxage, All of the fax service plans come with HIPAA compliance standard and there is no need for a 'special' plan or paying extra for HIPAA related security features. To add, this service is MUCH cheaper than the competitors basic plan they considered not HIPPA complaint. I am very happy with the service.

Was this review helpful to you? 
10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Carissa Best    April 28, 2021

Easy

Much easier than a traditional fax machine

Was this review helpful to you? 
10
Report this review
Overall rating 
 
7.6
Reliability 
 
8.0
Features 
 
7.0
Ease of Use 
 
8.0
Customer Support 
 
7.5
Satisfaction 
 
7.5
Reviewed by Michelle Miller    April 24, 2021

timesaver

Once I had everything set up, it seems to be working well. It is such a timesaver to be able to fax from my email.

Was this review helpful to you? 
32
Report this review
Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
9.0
Satisfaction 
 
10.0
Reviewed by Stephanie    April 23, 2021

Review

Great

Was this review helpful to you? 
31
Report this review
Overall rating 
 
9.7
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Bobby Mills    April 23, 2021

New User to Faxage

I have been using Faxage for approximately 1 month now after using Fax.com for years and I fing the faxage service far superior and the customer service is hands down better. Not to mention the savings for the plan costs.

I would recommend Faxage to anyone that wants a good virtual fax platform.

Bobby Mills- Realtor

Was this review helpful to you? 
20
Report this review
Overall rating 
 
9.7
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
9.5
Satisfaction 
 
10.0
Reviewed by Don Eck    April 22, 2021

New Review

Great Service and Easy to use

Was this review helpful to you? 
10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Gabriel Fernandez    April 22, 2021

GABRIEL DESIGN BUILD INC

EXCELLENT FOR SMALL BUSINESS...lOVE IT

Was this review helpful to you? 
20
Report this review
Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by D. Reynolds    April 21, 2021

So User Friendly

I'm so glad I signed up for Faxage. It is so easy to use. The user instructions were clear and helpful. I found using my fax machine to be very frustrating at times - sometimes pages would stick together or I wasn't sure if the fax had gone through. Now there is no more stress or frustration. I highly recommend Faxage.

Was this review helpful to you? 
20
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Dana Eberhard    April 21, 2021

Great Service

Just recently got this. I really like the fact that it's HIPAA compliant and very easy to use! Great fax service and the price is reasonable as well.

Was this review helpful to you? 
20
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Andrea    April 21, 2021

Amazing

After switching from a way over priced company, we have been sooo so happy with FAXAGE. easy, quick and reliable, also great pricing. This was a no brainer!

Was this review helpful to you? 
10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by F. Kelly    April 17, 2021

FAXAGE Review

Great service. Wish I'd tossed out my old FAX machine long ago.

Was this review helpful to you? 
10
Report this review
Overall rating 
 
9.7
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Trenee Zweigle    April 16, 2021

Great Fax Service!

I was worried this fax service wouldn't work well for me, but they are great and even sent me a copy of my faxes so I could just print them out. Thanks FAXAGE!

Was this review helpful to you? 
10
Report this review
Overall rating 
 
9.4
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.0
Satisfaction 
 
9.5
Reviewed by Christopher Spera    April 13, 2021

The Way Internet Faxing SHOULD Be!

This was so easy to do, it's silly. Send an email to @faxage.com (your email attachment - the file or document to be faxed - should include a cover page) and out it goes. As long as the fax number is a legitimate fax number, you're good to go. You'll get 2 emails indicating that the fax has been received by the service and then one when the fax is actually sent to the recipient fax number. It doesn't get much easier than this.

Was this review helpful to you? 
00
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Sean    April 07, 2021

Simple and easy

Recently got it and so far have not had any issues.

Was this review helpful to you? 
10
Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Jayma C. Sitton    April 07, 2021

Affordable, easy to use!

Faxage offers a much more cost effective way to send faxes than other options and so easy to use!

Was this review helpful to you? 
10
Report this review
Overall rating 
 
9.0
Reliability 
 
9.0
Features 
 
9.0
Ease of Use 
 
9.0
Customer Support 
 
9.0
Satisfaction 
 
9.0
Reviewed by Michael Deane    April 06, 2021

So far so good!

After trying others and revisiting other options, I decided to try this and I am very happy. Easy to use and not ridiculous price points. Well done!

Was this review helpful to you? 
10
Report this review
1130 results - showing 101 - 120 « 1 ... 3 4 5 6 7 8 ... 9 57 »
 

Looking For Something Else?

Recent Reviews

FAXAGE
 
10.0
FAXAGE
 
10.0
FAXAGE
 
10.0
FAXAGE
 
9.8
FAXAGE
 
10.0
FAXAGE
 
10.0
FAXAGE
 
10.0
FAXAGE
 
9.9
FAXAGE
 
10.0
FAXAGE
 
10.0