SRFax Review SRFax Hot

User rating
 
9.7 (305)
Ratings (the higher the better)
Reliability*  
How many times has the service failed? If never, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
How helpful and efficient was Customer Support? If you have never used customer support, please choose No Rating.
Satisfaction*  
How satisfied are you with this service? If you are completely satisfied, If you have never had a problem, please rate a 10.
Comments*
305 results - showing 81 - 100 « 1 2 3 4 5 6 7 ... 8 16 »
Ordering 
 
Overall rating 
 
8.7
Reliability 
 
8.5
Features 
 
9.0
Ease of Use 
 
8.5
Customer Support 
 
8.5
Satisfaction 
 
9.0
Reviewed by EPMHW Lt. Co.    May 07, 2015

New Customer

I really needed a fax number that was easy to use while I'm mobile. I'm currently on the trial basis but the prices are really good. So far I'm satisfied with everything! I'd definitely recommend SRFaX's especially for a new business owner like myself.

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Overall rating 
 
9.2
Reliability 
 
9.5
Features 
 
8.0
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by Kyle Greenup    April 23, 2015

Great Product, Great Support

It's a great product! My users love sending a fax from email and the receptionist loves getting the incoming faxes on her email.

Just wish for a custom cover page designer. Other than that, SRFax has everything!

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Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Josh Stanley    April 21, 2015

Good fax service at the right price

Incredibly easy to use fax service. Not much to say otherwise, it does what it's supposed to, quickly and reliably, is very simple to use, and the price is right. I'm happy with it!

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Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Geoffrey Steele    April 15, 2015

SRFAX was easy to set up and use!

Simplifies the sending and receiving of faxes at a very reasonable price. I looked around at a number of options and this service stood out.

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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Richard Hogan    April 09, 2015

Excellent service!

We've been using this service for about two years now and have not had any problems or concerns at all. We are very pleased with SRFax and highly recommend them to anyone needing a dependable, inexpensive fax service.
Excellent service!

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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Steve Brott    March 27, 2015

Review of SRFax

Great customer support and a flawless integration with our staff! Well done!

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Report this review
Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by JOHN H MORRIS    March 19, 2015

Good simple affordable reliable fax for small business

Continuous subscription; no plans to change. Very pleased. Affordable -- and that's key. And simple and elegant. In other words, exactly as required.

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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Roy Naylor    March 10, 2015

Can't beat price for this fine service

I only need to fax once or twice a month, so for the low price it is well worth it for me, very handy to have, a good reliable fax service that is affordable.I highly recommend.

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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Laurie    March 04, 2015

excellent service

I had never used online faxing before and was somewhat hesitant to use such a service. I also needed to be able to utilize a service that was HIPAA compliant because of confidentiality. I have found everything I need at SRFax. It has been extremely easy to use, reliable and best of all fits my budget. It was much cheaper to set up (no cost) than having to buy a service from a landline provider.

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00
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Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by stan farkas    February 20, 2015

Top notch FAX software

Easy to use, reliable, less expensive that a dedicated FAX line, and as fast as a regular FAX in sending documents

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Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Administrator    February 17, 2015

It just works

If you are contemplating an eFax solution for a home office or small business, why would you put off that decision any longer? In a nutshell, if you are comfortable sending email with attachments, then you are ready for eFaxing. Why SRFax? SRFax has one of the longest trial periods of any of the eFaxing services and their rates are very competitive. My business incorporates the Office 365 (Exchange) solutions for a group mailbox and once my employees got used to eFaxing, I don't think they will ever go back. However, I would recommend having someone with a bit (not much) of technology acumen to assist in the process of setting up as well as provide documentation on how to use a scanner for those documents that need faxed paperwork with ink signatures. Additionally, because my organization works in healthcare, we can maintain our goal of an almost paperless environment, while serving the needs of physician offices that still rely on faxing technology as their main source of communication. Once the system is set up the recipients have no idea that the service has changed to an eFax solution. And since I forwarded (rather than "ported") my fax line to the number provided to us by SRFax), that process was equally seamless and added an extra layer of satisfaction in case I needed to make changes in the future. And for those truly creative, the technology allows for you to send and receive faxes from mobile devices no matter where you are in the world. Bottom line... there is a no-risk trial period to find out for yourself.

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Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Connie Belisle    February 09, 2015

Most convenient fax service

Easy, reliable and cost effective. I'm so glad SRFax was recommended to our office. I now pass on that recommendation to anyone in our area requiring fax services.

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Overall rating 
 
9.7
Reliability 
 
10.0
Features 
 
8.5
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Jen C    February 07, 2015

Very nice! =)

I did a TON of research on various efax services & ultimately decided to go with SRFax. Their Lite 200 Plan fit my needs perfectly at a very reasonable cost. I initially was a little skeptical on how the quality would be considering the low cost (and after a couple of other efax disappointments), but after my first transmission, I was a fan. The interface is extremely user friendly. I've not had any technical issues in the 5 months I've used the service. And best of all, their customer support department responded to a question I had within FOUR HOURS. I would easily rate the service 10's across the board, however I'm giving an 8.5 on Features because there isn't a mobile app. Definitely not a huge deal but would be a plus. Great job guys!

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Overall rating 
 
9.6
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
10.0
Reviewed by Al snow    January 28, 2015

owner

The best fax service I've ever used. Right on my phone every time.

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Report this review
Overall rating 
 
9.6
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
10.0
Reviewed by Thomas Klash CPA    January 19, 2015

Great Service!

I am recommending your service to many people interested in reliable fax services.

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Report this review
Overall rating 
 
9.7
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by catherine    January 08, 2015

new job, new fax

I have just started a new job and need to send fax reports almost daily. A friend recommended this fax company and I am glad that she did.
I am still in the trial setting, but even a technologically challenged person like me is able to fax with ease.
When I needed support, I simply called and spoke with someone who helped me through the query. It was easy to contact someone and they followed up to ensure that the issue was solved.

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Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
9.5
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Reissa Leigh    January 05, 2015

Review of servicde

It works every single time! Great reliability.

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Report this review
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Barbara Palefsky    December 22, 2014

Excellent all around

Excellent Service. It has been reliable, simple to use, and the price is right as I am not a heavy fax user. Also, great customer service which I only needed at start up.

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Overall rating 
 
8.9
Reliability 
 
9.5
Features 
 
8.0
Ease of Use 
 
8.5
Customer Support 
 
9.5
Satisfaction 
 
9.0
Reviewed by Luc Trepanier    December 17, 2014

Great service!

Great product, easy to use, has the bells and whistles we need for a cloud faxing solution.

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305 results - showing 81 - 100 « 1 2 3 4 5 6 7 ... 8 16 »
 

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