MyFax Review Hot

I have been their customer for several years and I feel stupid that i didn't look any further sooner then today. I am always missing out on faxes so much so that it has literally cost us thousands of dollars to rectify. I have been trying to reach them for two days and to no avail. We have left repeated message but no return calls. Their chat room indicated there was more then 250 callers in line before me and this was after 3 different calls and at 3 different times. I'm very disappointed with their service, tech support is usually slow at best. That's it i'm done. I will not recommend this service to any one, unless they want to lose money like me.

I started with a free trial just to check it out and it worked great! I got my own fax number which could send emails to up to 5 addresses. Same with the sending, super easy, just send emails to @myfax.com and it goes out. Also, really liked the first page preview in the emails so I could see what the fax was before opening the attachment. It's great, no hardware or software to mess with or maintain.

This service worked great for us for many months. Then, when our credit card expired, they cut off service with no warning. I changed the credit card data when I discovered this, but since then it has never worked properly - we can receive faxes just fine, but cannot send faxes. It will work for a day or two and then stop. Calls to customer service have resulted in no call-backs, just "send us a fax and copy it to this email address", over and over. Lookimng for a relaiable service at this point.

I'm very pleased with MyFax. It has a lot of specialty features such as faxing directly from Office applications such as MS Word - a real time saver. The price is great and they offer a free 30 day trial. They also get great reviews from the internet fax reviews at computerfaxing.org. I'd give it a solid 2 thumbs up for overall satisfaction.