iContact's Website

Contact Information

Phone Number
(877) 820-7837
Office Address
5221 Paramount Pkwy.
Suite 200
Morrisville, NC 27560
Office Hours
Monday - Friday, 4:00 AM - 8:00 PM EDT
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Coupons and Trials

Trial Offer
30-Day Free Trial, no CC Needed - Click here to Try!

iContact Review iContact Hot

User rating
 
9.3 (2)

Focus on People

iContact's proven and industry-leading email and social media marketing software empowers businesses to engage, educate and retain customers, targeted prospects and website visitors – and ultimately maximize ROI. With headquarters in Raleigh-Durham, NC, since 2003, iContact has provided software to over 1,000,000 users across the globe.

It's clear we focus on our customers, but iContact also values employees and community, which is why we express our vision as: "Build a great global company based here in North Carolina for our customers, employees and community."

Focus on Value

At iContact, the goal is to add value and solve problems for our customers, employees and our community. Here's how:

  • For Customers: Empower small business with the tools they need to grow and prosper.
  • For Employees: Create an extraordinary working environment to best support and attract A+ talent.
  • For Community: To make a positive wake locally and nationally by making "service" a responsibility.

Focus on Features

iContact's innovative email and social media marketing software makes it easy for small to mid-sized businesses to create and publish professional quality email and social media marketing messages and campaigns. Through our comprehensive, yet easy-to-understand reporting dashboard, customers can monitor campaign effectiveness and track opens, clicks, likes, follows, and more – in real time.




If you use or have used iContact in the past, please share this page using the buttons above and be sure to leave a rating and review of the service so other people can make an informed buying choice based on your experiences! It's free and you are not required to register!


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iContact Reviews

Ratings (the higher the better)
Reliability*  
How reliable is the service? If it never fails, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
How helpful and efficient was Customer Support? If you have never used customer support, please choose No Rating.
Satisfaction*  
How satisfied are you with this service? If you are completely satisfied, If you have never had a problem, please rate a 10.
Comments*
 
iContact 2012-02-10 22:00:48 Brooke
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Brooke    February 10, 2012

Best Email Editor I've Tried!

I'm running a small town newsletter with iContact and so far it's been great! I've never had any problems with the service and it sends out mail quicker than the other company I had used before... I really like their email editor - I had another service that the editor seemed to lag a lot - the one that iContact has is spectacular, never had a problem and its as fast as it would be working in Word!

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iContact 2011-06-19 02:11:19 Brenda Hoffstead
Overall rating 
 
8.9
Reliability 
 
9.0
Features 
 
9.5
Ease of Use 
 
9.0
Customer Support 
 
8.0
Satisfaction 
 
9.0
Reviewed by Brenda Hoffstead    June 19, 2011

One little problem, otherwise GREAT!

I use iContact for one of my client sites and there is a lot I can say that is good, but sometimes I have a problem where users aren't getting a confirmation message when they sign up to a newsletter, so I have to manually monitor the list to invite those with the issue. I have emailed iContact many times, but they do nothing to fix the problem...

Other than that small issue which should hopefully be fix soon, I have no reason to switch to another service!

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