SRFax's Website

Internet Fax Features

Available Numbers
  • USA/Canada Toll-Free
  • Local Number in Canada
  • Local Number in USA
Fax Sending
  • Email to Fax
  • Fax from Website
  • Fax to Multiple Recipients
  • Emailed Delivery Confirmation
  • Text Message Delivery Confirmation
  • Auto Re-Send
  • Multiple Docs per Fax
  • Fax Internationally
  • Unlimited Fax Storage
  • Transmission Scheduling
Fax Receiving
  • Fax to Email
  • Multiple Email Recipients
  • Never Busy Tone
  • Fax Forwarding
Additional Features
  • Fax Cover Pages
  • Fax Logs and Reporting
  • Fax E-Signatures
  • Print Sent / Received Faxes
  • Outlook/Outlook Express Support
  • PDF Fax Downloads
  • TIFF Fax Downloads
  • SSL Security
  • API Interface

Contact Information

Phone Number
1-866-697-7329
Support Email
This email address is being protected from spambots. You need JavaScript enabled to view it.
Support Hours
24 x 7
Twitter
Facebook Page

Coupons and Trials

Trial Offer
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SRFax Review SRFax Hot

User rating
 
9.8 (28)

SRFax is an internet fax service provider offering email to fax, fax to email, and web based faxing with excellent customer service. SRFax clients vary in size from individuals , small businesses, medium business to large corporate accounts. SRFax's scalability allows multiple users with multiple fax numbers under the same account. Unlimited fax storage ensures that you will always have a copy of all your faxes while you are a SRFax customer. All accounts are able to use our API to incorporate SRFax services directly into their CRM systems . SRFax also "white-labels" their product to carriers and VoIP providers. SRFax also features industry standard security options including SSL/TLS transport and PGP security for faxes. SRFax has an excellent reputation for service and the ability to tailor our service to suit any of our clients needs. Local and Toll Free numbers are offered at no additional cost to the client.

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SRFax

SRFax Reviews

View all user reviews

Average user rating from: 28 user(s)

Overall rating 
 
9.8
Reliability 
 
9.9  (28)
Features 
 
9.5  (28)
Ease of Use 
 
9.7  (28)
Customer Support 
 
9.8  (20)
Satisfaction 
 
9.8  (28)

Your opinion matters!

If you have experience with SRFax, we kindly ask that you please share your thoughts with others on this website by submitting an honest, detailed review. Your feedback will help prospective clients decide which service provider to choose and is incredibly valuable to the community itself as well as SRFax's representatives that read this website.

Please do not use this form for support inquiries. Be aware that these reviews may also be syndicated and displayed on SRFax's website, and as such a strict review policy is in effect. All reviews are moderated prior to being published, and reviews that do not contain concise, detailed comments or do not support their associated ratings will not be published. We urge you to be as detailed as possible when leaving feedback, as SRFax may also use this information as feedback for their business and are themselves encouraged to reply to reviews posted to their listings.

Ratings (the higher the better)
Reliability*  
How many times has the service failed? If never, please rate a 10.
Features*  
Do you feel the service is missing features? If it has all the features you need, please rate a 10.
Ease of Use*  
How easy is the service to use? If you have never had a problem, please rate a 10.
Customer Support  
How helpful and efficient was Customer Support? If you have never used customer support, please choose No Rating.
Satisfaction*  
How satisfied are you with this service? If you are completely satisfied, If you have never had a problem, please rate a 10.
Comments*
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SRFax 2012-05-17 21:16:07 Shawnetta
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Shawnetta    May 17, 2012

Administration

SRFAX is very easy to use and has always delivered. It notifies you if the fax number is incorrect. It is a very useful tool in our office.

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20
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SRFax 2012-05-12 14:24:33 Sandy
Overall rating 
 
9.5
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
9.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Sandy    May 12, 2012

Perfect for Home Use!

I am in transition from work to retirement with a few medical issues. This is awesome for those companies who insist on having something "faxed" instead of emailed. The only thing I wish was added is a "link" button between SRFAX and the confirmation email. Otherwise, I have to open up a URL and go to SRFAX that way. A whole 10 seconds, but it still would be nice. Everything else is well thought out and fantasticly professional and easy to use!

Owner's reply

This is a great suggestion - we will have it implemented on our next release

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20
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SRFax 2012-05-11 13:52:05 Beau LaBeaume
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Beau LaBeaume    May 11, 2012

GREAT PRODUCT-GREAT SERVICE

I got this to replace my fax machine that was costing too much and sometimes missed faxes from customers.
This is a great alternative for those paper faxes--I don't have to print them unless absolutely necessary!
Saves me time and time is MONEY!!!!!!!!!!!
EVERYTHING is delivered as promised!!!!!!!!

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20
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SRFax 2012-04-29 00:26:41 Joey
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Joey    April 29, 2012

Great alternative to paper faxes

I am trying this out as an alternative to paper faxes for environmental reasons and for portability. I find that my paper usage in my office is way down, since I only print necessary faxes. I love the ability to screen junk faxes so they don't consume paper or space in my email's inbox. I am a physician and find that having access to incoming faxes even when I am out of town has improved my ability to be responsive to my patients.

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SRFax 2012-04-27 14:51:18 Oankar Kundan
Overall rating 
 
9.8
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Oankar Kundan    April 27, 2012

Amazing!!

Easy to use, Reliable and Reasonable Price (couldn’t ask for more!). There are many companies providing similar service but I found no one even remotely close to the reliability SRFax offers. Different packages are available to accommodate different businesses. We have integrated this system into our inhouse built software. A simple module allowed us to email right from our desktop without switching any screens. We have already saved few trees by going paperless!

I am very impressed with their live customer support(unlike many others you can only be contacted via email!!). Special thanks to Mike for an excellent technical support.

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20
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SRFax 2012-04-20 17:53:11 Keith Kozura
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Keith Kozura    April 20, 2012

As advertised

Very reliable and easy to use. Everything delivered as promised and most affordable pricing options I could find. Recommended.

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20
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SRFax 2012-04-20 03:04:25 Jeffrey Latten
Overall rating 
 
9.6
Reliability 
 
10.0
Features 
 
8.5
Ease of Use 
 
9.5
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Jeffrey Latten    April 20, 2012

Great value, works as billed

An excellent value, if you don't have a fax machine, or worse, a telephone line. Our POTS was so unreliable I kept it only for faxing, and then I dropped it because it was so completely unreliable. So SRFax is a godsend, because I can now fax from my email program. It works well, faxes get sent, I have copies, and I even have an inbound number to receive faxes 24x7. For the occasional faxer like me it's a perfect solution.

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30
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SRFax 2012-04-13 17:19:18 Tony Stein
Overall rating 
 
9.5
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by Tony Stein    April 13, 2012

Home User

Almost perfect rating. It's price for the features is great. I thought fax machines were gone, only to find out when you need to fax where do you find one? Companies decided they still need the fax machines.I only Fax one to two times a month nice to have the SR Fax option.

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20
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SRFax 2012-04-13 00:36:17 Pravin Pillay
Overall rating 
 
9.7
Reliability 
 
10.0
Features 
 
9.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
9.5
Reviewed by Pravin Pillay    April 13, 2012

Easy, robust, good price point

Using it for a month. Solid service so far. Great customer service. no bugs. easy interface.

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20
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SRFax 2012-04-11 22:29:40 Charlie
Overall rating 
 
9.6
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
10.0
Reviewed by Charlie    April 11, 2012

Outstanding Value

I recently switched to Comcast triple play and then found out that fax machines are not guaranteed on a digital network. I searched high and low for a good solution and found SRFax to be an outstanding solution for a very good bargain. Highly recommend it! Does a superior job at a very reasonable price!

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20
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SRFax 2012-03-30 23:07:01 R. P. Montgomery
Overall rating 
 
9.5
Reliability 
 
9.5
Features 
 
9.5
Ease of Use 
 
9.5
Customer Support 
 
9.5
Satisfaction 
 
9.5
Reviewed by R. P. Montgomery    March 30, 2012

Does Exactly What it Says ...

This is my first internet fax service, so I really have nothing to compare to other services. That said, I've both sent and received a number of faxes, and I'm completely pleased. On the outgoing side, I'm sure the recipient gets a cleaner incoming fax than from a physical fax machine. On the incoming side, I don't waste paper - I only print exactly what I want - and I love the ability to view incoming faxes on my iPad or laptop when I'm not in the office. Given that SRFax has an extremely reasonable pricing structure - my monthly fee is about 1/10 of the cost of a stand-alone fax line - I just don't see any downside, or any reason to recommend another faxing service.

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20
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SRFax 2012-03-22 23:23:41 Sandy Coons
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Sandy Coons    March 22, 2012

New User

I have been using SRFax for about one (1) month, and really like the email notification when a new fax arrives. Simple to use very happy with the product so far.

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20
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SRFax 2012-03-08 20:27:20 Rachel
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Rachel    March 08, 2012

So easy!!!

I just started my own business and have been using SRFax for a month. It has been so easy to set up and use that I couldn't be happier!

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20
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SRFax 2012-03-01 20:47:57 Janos Herr
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Janos Herr    March 01, 2012

The best I ever tried

I tried many similar service in the past years for my business. This is a keeper. Just so simple,easy to use, no hoops and buts. If you are searching for fax service, don't waste your time. SRFax is the best.

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20
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SRFax 2012-03-01 10:29:16 Norman Mainville
Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
9.5
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Norman Mainville    March 01, 2012

SRFAX - Great service

Setting up the fax service was probably the easiest thing to accomplish when setting up my business. I have been using the service for 3 years without any problems. The customer support, on the rare occasions when needed were always easily accessible and helpful is resolving any issues. A great service and good value for your money.

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20
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SRFax 2012-02-24 22:55:31 AK Murphy
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by AK Murphy    February 24, 2012

owner AK MURPHY architect ltd.

So easy! Mobile. fast & inexpensive...
Why haven't I done this for the past 8 years in business?

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21
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SRFax 2012-02-17 23:19:01 Gary Tripps
Overall rating 
 
9.9
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
9.5
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Gary Tripps    February 17, 2012

SRFAX

Easy to set up especially for multiple email addresses.
Very seamless, the hardest part was letting everyone know of the my new number.
Haven't needed customer support so it is really hard to quantify.

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SRFax 2012-02-15 20:15:48 Andrew S
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
10.0
Satisfaction 
 
10.0
Reviewed by Andrew S    February 15, 2012

Absolutely Outstanding

Just perused the new website and sent a fax on the new site. One word sums up my experience: Outstanding. No, two words: Absolutely outstanding!!! Well done SRFax!! I think MyFax and others should most definitely look over their shoulders!

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SRFax 2012-02-11 15:14:43 Kerry
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Kerry    February 11, 2012

Great for international business

SRFax has made it easier for me to communicate with my clients both at home and abroad. My international clients also appreciate the toll-free service through my 1-888 number. SRFax is easy to use and I haven't needed to contact support for any reason. I'm a very happy customer!

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20
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SRFax 2012-01-27 23:06:35 Dmitri
Overall rating 
 
10.0
Reliability 
 
10.0
Features 
 
10.0
Ease of Use 
 
10.0
Customer Support 
 
N/A
Satisfaction 
 
10.0
Reviewed by Dmitri    January 27, 2012

Works Perfectly

Works as advertised super easy, customizable and intuitive. Used efax (j2) before and couldnt be happier with switching to srfax

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